Like every year, this year also the Operations department Strategic Meet was conducted in Nagpur. The senior management took the opportunity to interact with all operation staff through training cum refresher programme. A two-day schedule involved activities such as- discussion on various issues pertaining to different departments, areas of improvement to smoothen the existing process of delivery, code of conduct and discussion on future growth perspective. The event witnessed an open discussion wherein the field staff expressed their experiences, challenges and issues related to daily work life. Also, the best performing branch and staff were rewarded with a token of appreciation by the Managing Director Mr. Gobinda Chandra Pattanaik.